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Quarantine Not Deleting Messages

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Al View Drop Down
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    Posted: 18 July 2003 at 9:17am

Howdy,

Our quarantine isn't deleting messages after the set period of 5 days. No error, no deletion, nothing. Everything else is running fine, but the quarantine is getting full.

Version: 1.2.0.178

UDL: SpamFilterAccess

Any ideas?

- Al

 

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Desperado View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 18 July 2003 at 11:57pm

Al,

Is this a registered version?  Can you look at the quarantine db and see if any of the messages have the "Expire" flag set to 1?  Also (and I do not believe you db would work if this was not the case) If this is running on a Win32 system, what MDAC version are you running.  You should be at V2.7 and I recomend at least SP1.

Dan S.

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2003 at 4:26pm

Al,

Can you please let us know what MDAC version installed on the server? As Dan mentioned, with Access there are problems if it's not at least v2.7

Roberto Franceschetti
LogSat Software

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Al Quote  Post ReplyReply Direct Link To This Post Posted: 28 July 2003 at 9:23am

Hi Roberto (and Dan),

Sorry I didn't get back sooner -- I was away for some much needed R&R (although I also picked up a cold...) . We have SpamFilter running on a Win2K3 server. As far as I can tell from a MDACreadme.html hidden on the HD, I have the newest MDAC running on this box. (Is there anywhere in particular to look?)

When I checked Microsoft's site for an MDAC update, the 2.7.1 states that it supports Win2K and down, with nothing mentioned about Win2K3.

I pulled the database into Access on my local machine, and none of the Expire flags are set to 1. Everything is at 0 in the entire column.

I'll be switching over to a SQL database this week, so it's not a big concern.

- Al

 

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