Print Page | Close Window

rejected - no relay allowed or % found in FROM add

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6800
Printed Date: 12 December 2017 at 1:34am


Topic: rejected - no relay allowed or % found in FROM add
Posted By: dcook
Subject: rejected - no relay allowed or % found in FROM add
Date Posted: 17 February 2010 at 4:08pm
When adding new domains in the Spamfilter settings  today (enterprise).  The service crashed and I had to restart it.  Then it started rejecting email with "rejected - no relay allowed or % found in FROM address" errors.  I have inserted a *.*.*.* entry under excluded domains and IP's white list to bypass the error.
 
How can I best resolve this?  Any ideas?Ouch


-------------
Dwight
www.vividmix.com



Replies:
Posted By: dcook
Date Posted: 17 February 2010 at 6:06pm
I am rebuilding the database as I believe it is corrupted.  Documentation indicates (in forum) that the allowed domains is the reason for this error in the stand-alone version.  The GUI crashed when I was adding domains to the enterprise version - ans I believe that corrupted the domains allowed in enterprise.




-------------
Dwight
www.vividmix.com


Posted By: dcook
Date Posted: 18 February 2010 at 10:42am
I tried to initiate a new instance of the database but the domain section of the enterprise GUI was greyed out - not letting me add domains.  I am therefore running will only greylisting operational till someone offers me some help.

-------------
Dwight
www.vividmix.com


Posted By: LogSat
Date Posted: 18 February 2010 at 3:59pm
Dwight, can you please zip and email us your SpamFilter activity logfile for today so we can see what is happening? Please also include your SpamFilter.ini file and your SpamFilter\Domains directory structure. 

If the zipped file is over 8MB in size, please try to upload the file to our ftp server (I also sent you an email with the ftp login credentials).


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


Posted By: dcook
Date Posted: 19 February 2010 at 9:16am
I sent you an email invite to a dropbox will all of the requested files.  Let me know if you did not get access or need something else.  Thank you.

-------------
Dwight
www.vividmix.com


Posted By: LogSat
Date Posted: 19 February 2010 at 6:06pm
Dwight,

We just received the emails from dropbox about 90 minutes ago. From the logs unfortunately it does appear that your MySQL database was corrupted, even though it looks like you were able to restore most of it. There are still errors occurring however. I'd recommend having SpamFilter re-apply all the database patches that are needed. This may cause errors to be logged when the scripts are trying to add database fields that exist already, but these errors can be ignored.

To proceed, please:
1. Stop SpamFilter
2. Find and remove the line starting with DBPatchesApplied= in the SpamFilter.ini file
and then
3. Restart SpamFilter. 

When done, the line you removed should have been automatically re-added.
If things are still not working correctly, can you please zip us a new, updated logfile to debug?


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


Posted By: dcook
Date Posted: 20 February 2010 at 8:15am
Thank you Logsat for fixing our corrupted database. Now we are operational again. Spamfilter has been wonderful for years and continues to be so much beetter than filters in our mail servers.  As an ISP and company, it is a must.
 
Even with greylisting alone I got 500+ mails a day most of it spam a day personally - now most spam is gone and I get 1/5th the mail with little spam.
 
I tried two of your iphone apps today, registered sex tracker and family tracker today - great stuff guys.
 
DwightTongue


-------------
Dwight
www.vividmix.com



Print Page | Close Window