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Access Violation - scanning images causing crash

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
Printed Date: 22 March 2018 at 9:27pm

Topic: Access Violation - scanning images causing crash
Posted By: hookjd
Subject: Access Violation - scanning images causing crash
Date Posted: 14 December 2007 at 12:57pm
please help asap.  I believe that Windows Updates I ran this morning have caused the image scanning to crash spamfilter consistently.  I have had it completely stop working 3 times this morning, and in the log files, the last line before the crash is this each time:

Warning: error scanning image for spam - Access violation at address 005971B4 in module 'SpamFilterSvc.exe'. Read of address 00000243

Something about permissions having changed on a directory or something????? Please advise asap

Posted By: Desperado
Date Posted: 14 December 2007 at 1:49pm
Please post your SpamFilter version / build

The Desperado
Dan Seligmann.

Posted By: hookjd
Date Posted: 14 December 2007 at 3:08pm
I'm running the latest version/build.

I emailed with support and have disabled the PDF scanning via my php.ini file. 


Apparently there is an issue with the PDF libraries in use and Roberto recommended this solution to my problem.  Not a big deal to me to disable PDF scanning, but I'm not sure what the fix would be if I really needed that enabled.

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