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Access Violation - scanning images causing crash

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6325
Printed Date: 19 October 2017 at 9:43pm


Topic: Access Violation - scanning images causing crash
Posted By: hookjd
Subject: Access Violation - scanning images causing crash
Date Posted: 14 December 2007 at 12:57pm
please help asap.  I believe that Windows Updates I ran this morning have caused the image scanning to crash spamfilter consistently.  I have had it completely stop working 3 times this morning, and in the log files, the last line before the crash is this each time:

Warning: error scanning image for spam - Access violation at address 005971B4 in module 'SpamFilterSvc.exe'. Read of address 00000243

Something about permissions having changed on a directory or something????? Please advise asap



Replies:
Posted By: Desperado
Date Posted: 14 December 2007 at 1:49pm
Please post your SpamFilter version / build

-------------
The Desperado
Dan Seligmann.
Work: http://www.mags.net
Personal: http://www.desperado.com



Posted By: hookjd
Date Posted: 14 December 2007 at 3:08pm
I'm running the latest version/build.  3.5.4.718

I emailed with support and have disabled the PDF scanning via my php.ini file. 

SpamPDFMaxPagesToScan=0

Apparently there is an issue with the PDF libraries in use and Roberto recommended this solution to my problem.  Not a big deal to me to disable PDF scanning, but I'm not sure what the fix would be if I really needed that enabled.



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