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Spamfilter Logs not updating

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jortmann View Drop Down
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    Posted: 29 July 2010 at 4:43pm
We're running v4.1.2.812 and in the spamfilter.ini the log directory points to our log server which runs Sawmill - \\logserver\Spamfilterlogs.

These log files roll over every night at 12. We've had a few issues where the log file isn't updating with the correct into. Below is a snippet of what is being logged. Rebooting has fixed this in the past, but it's not working now. Not sure what to look at.

Thanks

07/28/10 23:59:13:963 -- (3504) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/28/10 23:59:13:963 -- (3504) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/28/10 23:59:14:057 -- (960) Blacklist cache - starting cleanup
07/28/10 23:59:15:525 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/28/10 23:59:15:525 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/28/10 23:59:15:525 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/28/10 23:59:15:525 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/28/10 23:59:15:525 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/28/10 23:59:15:541 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:00:13:996 -- (2300) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:00:13:996 -- (2300) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:00:14:011 -- (1216) Blacklist cache - starting cleanup
07/29/10 00:00:19:418 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:00:19:418 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:00:19:418 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:00:19:418 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:00:19:418 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:00:19:433 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:01:13:982 -- (508) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:01:13:982 -- (508) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:01:14:013 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:01:14:013 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:01:14:013 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:01:14:013 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:01:14:013 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:01:14:013 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:01:14:013 -- (3572) Blacklist cache - starting cleanup
07/29/10 00:01:14:013 -- (1784) Saved GreyListAllowed.txt
07/29/10 00:01:14:013 -- (1984) Starting to process quarantine directory...
07/29/10 00:01:19:138 -- (3920) HTTP Error in GetSFDBStats:Read Timeout
07/29/10 00:01:19:138 -- (1432) HTTP Error in GetSFDBStats:Read Timeout
07/29/10 00:02:14:046 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:02:14:046 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:02:14:046 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:02:14:046 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:02:14:046 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:02:14:046 -- (392) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:02:14:046 -- (392) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:02:14:046 -- (188) Blacklist cache - starting cleanup
07/29/10 00:02:14:046 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:03:14:047 -- (2396) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:03:14:047 -- (2396) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:03:14:313 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:03:14:313 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:03:14:313 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:03:14:313 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:03:14:313 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:03:14:328 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:03:14:532 -- (748) Blacklist cache - starting cleanup
07/29/10 00:03:15:532 -- SFDB_WebErrors counter has been reset. Value was:1
07/29/10 00:03:15:688 -- SFDB_WebErrors counter has been reset. Value was:1
07/29/10 00:04:13:971 -- (2348) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:04:13:971 -- (2348) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:04:13:971 -- (2076) Blacklist cache - starting cleanup
07/29/10 00:04:13:986 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:04:13:986 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:04:13:986 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:04:13:986 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:04:13:986 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:04:13:986 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:05:14:035 -- (2436) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:05:14:035 -- (2436) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:05:14:050 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:05:14:050 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:05:14:050 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:05:14:050 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:05:14:050 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:05:14:066 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:05:14:081 -- (2120) Blacklist cache - starting cleanup
07/29/10 00:06:13:974 -- (2664) Starting to process queue directory...
07/29/10 00:06:13:974 -- (3756) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:06:13:974 -- (3756) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:06:13:989 -- (680) Saved GreyListAllowed.txt
07/29/10 00:06:13:989 -- (676) Blacklist cache - starting cleanup
07/29/10 00:06:13:989 -- (2112) Starting to process quarantine directory...
07/29/10 00:06:14:005 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:06:14:005 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:06:14:005 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:06:14:005 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:06:14:005 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:06:14:005 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:07:13:975 -- (2348) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:07:13:975 -- (2348) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:07:13:991 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:07:13:991 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:07:13:991 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:07:13:991 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:07:13:991 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:07:14:006 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:07:14:006 -- (3928) Blacklist cache - starting cleanup
07/29/10 00:08:13:977 -- (3716) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:08:13:977 -- (3716) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:08:13:977 -- (3480) Blacklist cache - starting cleanup
07/29/10 00:08:14:008 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:08:14:008 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:08:14:008 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:08:14:008 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:08:14:008 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:08:14:008 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:09:13:978 -- (2984) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:09:13:978 -- (2984) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:09:13:994 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:09:13:994 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:09:14:010 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:09:14:010 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:09:14:010 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:09:14:010 -- Reloading local black / white lists: SpamFilter.ini
07/29/10 00:09:14:010 -- (1804) Blacklist cache - starting cleanup
07/29/10 00:10:14:105 -- (2076) Running TTerminateIdleThreads - SFTC=0 - SFFC=0
07/29/10 00:10:14:105 -- (2076) Running TTerminateIdleThreads SSL - SFTC=0 - SFFC=0
07/29/10 00:10:14:105 -- (1048) Blacklist cache - starting cleanup
07/29/10 00:10:16:839 -- AV Engine - NvcBinDate=07/15/10 09:45:44:000
07/29/10 00:10:16:839 -- AV Engine - NvcIncrDate=07/28/10 15:10:00:000
07/29/10 00:10:16:839 -- AV Engine - NVCMacroDate=07/15/10 09:13:54:000
07/29/10 00:10:16:839 -- AV Engine - Nse_w32Date=06/24/10 11:41:26:000
07/29/10 00:10:16:839 -- AV Engine - NCLDate=06/24/10 11:27:06:000
07/29/10 00:10:16:839 -- Reloading local black / white lists: SpamFilter.ini
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jortmann View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jortmann Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2010 at 5:25pm
Problem resolved sort of. Actually deleting the existing log file and restarting the spamfilter service triggered a new file which is logging properly.

But I still wonder why the logging stops in the first place.

cheers
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yapadu View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote yapadu Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2010 at 11:34pm
Do you have sawmill reading the logs in realtime?  There might be some type of conflict with both applications trying to read the current log.
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I am a user of SF, not an employee. Use any advice offered at your own risk.
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