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Access Violation - scanning images causing crash

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hookjd View Drop Down
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    Posted: 14 December 2007 at 12:57pm
please help asap.  I believe that Windows Updates I ran this morning have caused the image scanning to crash spamfilter consistently.  I have had it completely stop working 3 times this morning, and in the log files, the last line before the crash is this each time:

Warning: error scanning image for spam - Access violation at address 005971B4 in module 'SpamFilterSvc.exe'. Read of address 00000243

Something about permissions having changed on a directory or something????? Please advise asap
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Desperado View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 14 December 2007 at 1:49pm
Please post your SpamFilter version / build
The Desperado
Dan Seligmann.
Work: http://www.mags.net
Personal: http://www.desperado.com

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hookjd View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hookjd Quote  Post ReplyReply Direct Link To This Post Posted: 14 December 2007 at 3:08pm
I'm running the latest version/build.  3.5.4.718

I emailed with support and have disabled the PDF scanning via my php.ini file. 

SpamPDFMaxPagesToScan=0

Apparently there is an issue with the PDF libraries in use and Roberto recommended this solution to my problem.  Not a big deal to me to disable PDF scanning, but I'm not sure what the fix would be if I really needed that enabled.
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