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A question on quarantined messages

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Terry View Drop Down
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    Posted: 22 May 2004 at 11:39pm
When I test attachment blocking and now it works....the email is quarantined in the database.  I notice however that I receive a "Undelivered mail returned to sender" message back apparently from the spamfilter system.  Is this normal?  Since I quarantine the message it doesn't seem like the sender should think it was necessarily not delivered....Terry
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Joined: 25 January 2005
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 23 May 2004 at 10:12pm

Terry,

Any message that is either quarantined or immediately rejected causes an SMTP error code to be given to the remote connecting SMTP server, rather than an "250" code which means "yeah, I got the message". The remote server then, seing the error, sends a non-delivery email to the sender to notify them the email was not delivered.

For a detailed explanation of why this behavior occurs even when emails are quarantined, please see this posting at http://www.logsat.com/spamfilter/forums/showmessage.asp?messageID=3156.

Roberto F.
LogSat Software

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