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Excluded from emails still being filtered by keywords process

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rbarrow View Drop Down
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    Posted: 14 April 2004 at 12:08pm

2.0.1.322

I have a wildcard entry in the Excluded From list of "*.yahoogroups.com".

The keyword filter is still picking these up occasionally and throwing them in the quarantine.

Ideas?

Roy

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Desperado View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 14 April 2004 at 5:47pm

Roy,

Which list?  The Excluded Domains OR Excluded From Email? In my Excluded Frm Email list I have the following 2 entries and do not see any blocked messages in my logs:

*@returns.groups.yahoo.com
*@yahoogroups.com

Regards,

Dan S.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote rbarrow Quote  Post ReplyReply Direct Link To This Post Posted: 14 April 2004 at 11:24pm

Dan,

Exactly what I have in my Excluded From list... still puts them in quarantine if a keyword triggers.

How do I reach you... I was trying to email you about getting a regex list... but your email bounced...??

 

Thanks,

Roy

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 15 April 2004 at 12:09am

Roy,

If you can email us please all your local black/whitelist files, your keyword file, your SpamFilter.ini file, and a copy of the activity log for the day the email was quarantined we'll try to understand what is happening. We'll need to know the from and to email addresses involved, and the build of SpamFilter you're using.

Roberto F.
LogSat Software

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 15 April 2004 at 10:09am

Roy,

Try daseligmann at hotmail dot com and then I will figure out why you got blocked.

Dan

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Cristtos Quote  Post ReplyReply Direct Link To This Post Posted: 15 April 2004 at 10:50pm

Roberto

I have a similar problem with 1.2.*

I have a list of ex-employee in the blacklist TO but many email reach past the filter. I also have the Do not quarantine ticked.

These email addreses do not exist anymore inside our Exchange so the "unknown recipient" collection box gets them.

This happened with all previous versions and also happened while we had quarantine in place (now we just tag'n'deliver).

What happens if an incoming email has multiple recipients, some of with are in the TO blacklist, some are legit?

Thanks

Cristian Croitoru

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 19 April 2004 at 12:45am

Cristian,

The user who posted the orignal question (Roy) had whitelisted an IP address, thus it was bypassing all his filters, including the To Blacklist.

If you don't have a similar case, to find out what is happening we'll need to see the full headers of the emails making it thru, along with the sections of the SpamFilter's logfile that show all the entries for that connection. Please note that the blacklist TO filter work based on the RCPT TO command, and not the "To:" header.

An explanation of the above, and of what happens with emails with multiple recipients can be found at http://www.logsat.com/spamfilter/forums/showmessage.asp?messageID=3289

Roberto F.
LogSat Software

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