Spam Filter ISP Support Forum

  New Posts New Posts RSS Feed - List  index out of bounds (2)
  FAQ FAQ  Forum Search   Register Register  Login Login

List index out of bounds (2)

 Post Reply Post Reply
Author
Axelrod View Drop Down
Guest Group
Guest Group
Post Options Post Options   Thanks (0) Thanks(0)   Quote Axelrod Quote  Post ReplyReply Direct Link To This Post Topic: List index out of bounds (2)
    Posted: 16 April 2003 at 9:12am
Version 1.1.0.90 on Win NT 4..0 sp6

With about 100 messages in quarantine, I got this index error when I clicked on the Date field to sort by date.

I've seen this once before, also when attempting to sort the list.

After this occurs, I can sort everything, all fields, no problem, i.e., it happens once then goes away.

HTH

Phil

Back to Top
LogSat View Drop Down
Admin Group
Admin Group
Avatar

Joined: 25 January 2005
Location: United States
Status: Offline
Points: 4066
Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 16 April 2003 at 8:48pm

Hi Phil,

We're not able to replicate the error, so the error may be caused by the format of a specific message in your quarantine area. If you are able to replicate this, the best way to troubleshoot this is for you to zip up all the contents of your quarantine directory (if you have 100 items or so it should not be a huge file) and email it to us at support@logsat.com.

Roberto Franceschetti
LogSat Software

Back to Top
metrotel View Drop Down
Guest Group
Guest Group
Post Options Post Options   Thanks (0) Thanks(0)   Quote metrotel Quote  Post ReplyReply Direct Link To This Post Posted: 21 April 2003 at 1:26pm

I saw the same message when I attempted to sort by email address.  I chose a different field and later was able to sort by the "to" column with no problem.

 

Back to Top
Axelrod View Drop Down
Guest Group
Guest Group
Post Options Post Options   Thanks (0) Thanks(0)   Quote Axelrod Quote  Post ReplyReply Direct Link To This Post Posted: 22 April 2003 at 8:33am

Roberto,

It happended again and I have a zip file of my quaranrine dir to send you. It seems I can't send to you, however, since it appears we have no reverse DNS, and so your SpamFilter is blocking my email. If you have an FTP site I can upload it to you.

Phil Plumbo

Back to Top
LogSat View Drop Down
Admin Group
Admin Group
Avatar

Joined: 25 January 2005
Location: United States
Status: Offline
Points: 4066
Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 22 April 2003 at 10:17am

We added printwareinc.com in the whitelist, can you try emailing again?

Roberto F.
LogSat Software

Back to Top
LogSat View Drop Down
Admin Group
Admin Group
Avatar

Joined: 25 January 2005
Location: United States
Status: Offline
Points: 4066
Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 23 April 2003 at 6:24pm

We were able to replicate this by clicking on the column headers to sort while the list was still refreshing. This is of course a bug, we've identified it, and it will be fixed in the next build.

Roberto Franceschetti
LogSat Software.

Back to Top
LogSat View Drop Down
Admin Group
Admin Group
Avatar

Joined: 25 January 2005
Location: United States
Status: Offline
Points: 4066
Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 23 April 2003 at 6:24pm

We were able to replicate this by clicking on the column headers to sort while the list was still refreshing. This is of course a bug, we've identified it, and it will be fixed in the next build.

Roberto Franceschetti
LogSat Software.

Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.061 seconds.